**Privacy Policy for LashMe Brows**
**Effective Date:** December 4, 2023
LashMe Brows ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, including through our website, SMS communications, and services.
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### 1. Information We Collect
**a. Personal Information:**
- Name
- Phone number
- Email address
- Address (if provided)
- Payment information (if applicable)
**b. Non-Personal Information:**
- Device information (e.g., IP address, browser type, operating system)
- Interaction data (e.g., pages viewed, services browsed)
- Location data (if enabled on your device)
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### 2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including scheduling appointments and sending confirmations.
- To send SMS notifications, alerts, and promotional offers (with your consent).
- To respond to inquiries and provide customer support.
- To process payments and ensure secure transactions.
- To improve our website and services based on user preferences and feedback.
- To comply with legal obligations and resolve disputes.
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### 3. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information, including:
- Secure servers and encryption protocols for sensitive data.
- Limited access to personal information by authorized personnel only.
- Regular monitoring and updates to prevent unauthorized access, loss, or misuse.
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### 4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- **With service providers:** Third-party vendors that assist us in providing services (e.g., payment processors, marketing tools).
- **Legal compliance:** When required by law, regulation, or legal process.
- **Business transfers:** In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
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### 5. Your Choices and Rights
You have the following rights regarding your personal information:
- **Opt-Out:** You can unsubscribe from SMS marketing by replying STOP to any message. For assistance, text HELP to **916-647-9978**.
- **Access:** Request access to the personal information we hold about you.
- **Correction:** Update or correct inaccuracies in your information.
- **Deletion:** Request the deletion of your personal data, subject to legal and business obligations.
- **Cookies:** Adjust browser settings to refuse cookies or alert you when cookies are being used.
To exercise these rights, please contact us at [Insert Email Address].
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### 6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
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### 7. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
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### 8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with the "Effective Date" updated accordingly.
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### 9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- **Phone:** 916-647-9978
- **Email:** Lashmebrows@gmail.com
- **Address:** 332 N Great Neck Rd #103, Virginia Beach, VA 23454
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Thank you for trusting LashMe Brows with your personal information. We are committed to ensuring your privacy and providing excellent service.